Harnessing Emotional Intelligence And Improving Personal Communication Skills
Overview
Unlock the power of Emotional Intelligence (EQ) and transform your leadership and communication skills with our dynamic, hands-on course. Designed to help you become more self-aware and emotionally resilient, this workshop provides practical tools to enhance your interpersonal relationships, improve decision-making, and build stronger, more productive teams. Through interactive exercises and proven EQ frameworks, you’ll learn how to understand and manage your emotions, communicate with confidence, and build meaningful connections with others. Whether you’re a manager, leader, or team member, this course will empower you to navigate the complexities of the modern workplace with emotional clarity and confidence.
By the end of the day, you’ll walk away with a clear action plan to apply EQ principles to your daily work, making you a more effective leader, a better communicator, and a trusted colleague. Whether you want to improve your personal resilience, boost team collaboration, or inspire greater empathy and understanding within your organisation, this course will provide the strategies you need to thrive. Don’t miss this opportunity to elevate your emotional intelligence and unlock your full potential – sign up today and start transforming your professional relationships and career trajectory!
Learning Outcomes:
- Recognise how emotions influence communication and decision-making.
- Understand their own emotional triggers and responses.
- Use practical techniques to stay calmer and more effective under pressure.
- Listen with greater empathy and curiosity.
- Build stronger working relationships through emotionally intelligent conversations.
- Challenge unhelpful thinking patterns, including aspects of imposter syndrome.
- Use a simple coaching approach to support and develop others.
- Create a personal action plan for applying emotional intelligence at work.
For more information or to make a booking please call 0330 0947 344
Agenda
-
Introduction
- Introduction to the workshop, facilitator, and Emotional Intelligence (EQ) concepts.
- Exercise: Exploring the basic pillars of EQ.
-
Session One: Self Awareness
- Knowing Yourself: Understanding what it’s like to be on the receiving end of you.
- Communication Basics: Understanding how we express and perceive emotions.
- Johari Window: An exercise to increase our ability and confidence in perceiving and understanding the emotions of ourselves and others.
- Exercise: Action planning – What will take you forward?
-
Break
-
Session 2: Self Management
- Exercise: Exploring the different ways we can react to the same stimulus.
- Amygdala Hijacks: Understanding what causes extreme emotions and how it affects us.
- Coping Strategies: Sharing ways to stay calm during times of stress.
- Exercise: Action planning – What will take you forward?
-
Session 3: Social Awareness
- Exercise: Exploring the different ways we see the world.
- Empathy: What is it, and how can we get better at it?
- Focus of Attention: Dealing with imposter syndrome.
- Active & Empathetic Listening: How and why we should listen to each other.
- Exercise: Action planning – What will take you forward?
-
Break
-
Relationship Management
- Quick Coaching: A quick coaching model you can use to build relationships.
- Exercise: A chance to practice coaching using your emotional intelligence.
- Exercise: Action planning – What will take you forward?
-
Close and Summary
Exercise: Applying this in your own workplace – How will this make you more effective over the long term?
*Programme Subject to Change
Get in Touch
Book Now
- Online Fee: £290
Trainer
Jamie Honeybourne
Jamie Honeybourne is a seasoned coach and facilitator with a unique blend of experience spanning over 30 years as a professional actor on stage and screen. Combining this with over 15 years of working across six continents, Jamie has supported individuals from multinational corporations to small businesses in overcoming self-doubt, insecurities, and any other obstacles standing in their way. Jamie offers far more than a conventional training session. He delivers performance coaching—an engaging and dynamic experience that challenges delegates to step out of their comfort zones, practice new behaviours, and take a profound leap in their emotional intelligence and professional capabilities.
Jamie’s approach is based on connection and authenticity, helping individuals connect with their unique voice and vision. He focuses on helping people uncover or rediscover their best selves, whether they are introverts or extroverts. His facilitation is built on relationships, creating opportunities for growth, and enabling participants to shine. Friendly, loyal, and non-judgmental, Jamie believes in the power of laughter to enhance learning and always begins by focusing on strengths. His heart-driven approach ensures that each delegate’s journey is meaningful, impactful, and transformative.
